All My Sports SA PTY LTD
1.1. This website can be accessed at www.allmysports-sa.com(“the Website”) and is made available by, All My Sports SA (Pty) Ltd (registration number 2016/239587/07)
1.2. These Website Terms and Conditions (“Terms”) governs the advertising and sale of an extensive range of services, goods and products including race entries, donations, apparel, footwear, individual sports, team sports, fitness, action sports, outdoors, games and fan goods and gear (“Products”) as may be offered by All My Sports SA PTY LTD on the Website from time to time.
1.3. These Terms are binding and enforceable against every person that accesses or uses the Website or registers as a user (“you” or “your”). By using the Website and/or by clicking on the “Register” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms.
1.5. If there is any provision in these Terms that you do not understand, it is your responsibility to ask All My Sports SA PTY LTD to explain it to you before you accept the Terms or continue using the Website.
1.6. All My Sports SA PTY LTD permits the use of this Website subject to these Terms. By using the Website in any way, you shall be deemed to have accepted all the Terms unconditionally. You must not use this Website if you do not agree to the Terms.
- Important Notice
2.1. These Terms apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (“the CPA”) and contain provisions that appear in similar text and style to this clause and which –
184.108.40.206. may limit the risk or liability of All My Sports SA PTY LTD or a third party; and/or
220.127.116.11. may create risk or liability for you; and/or
18.104.22.168. may compel you to indemnify All My Sports SA PTY LTD or a third party; and/or
22.214.171.124. serves as an acknowledgement, by you, of a fact.
2.2. Your attention is drawn to these Terms because they are important and should be carefully noted.
2.3. Nothing in these Terms is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or All My Sports SA PTY LTD in terms of the CPA.
Acceptance of these Terms
3.1. By accessing and/or using the Website, you agree to be bound by the Terms.
3.2. All My Sports SA PTY LTD may at any time modify any of the Terms and such modification will supersede and replace any previous terms.
3.3. The amended terms will be made available on the Website and each time that You access the Website and/or use the Products or services offered via the Website, you agree to be bound by the Terms, as may be modified from time to time.
Content of the Website
4.1. Whilst every effort is made to update the information provided on the Website on a regular basis, All My Sports SA PTY LTD makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of any information, data and/or content on the Website from time to time.
4.2. All My Sports SA PTY LTD reserves the right at any time to change or discontinue without notice, any aspect or feature of the Website and any information, data and/or content on the Website.
Registration and Use of Website
5.1. Only registered users may purchase Products on the Website
5.2. Before purchasing any products via the Website, you will be obliged to enter your personal details and or other unique identifying information.
5.3. We undertake and warrant to ensure that your personal details will not be disclosed to any third party and to immediately report any actual or potential unauthorised access to or use of your Access Codes.
5.4. On receipt of such notice from you, All My Sports SA PTY LTD reserves the right to reject any communication received from your profile, suspend the processing of any communications and orders not yet executed by All My Sports SA PTY LTD and immediately deactivate your transaction. You shall thereafter be obliged to refrain from ordering any products until such time as the matter is resolved.
5.5. You agree that All My Sports SA PTY LTD will accept and process your order for entries and products once the correct personal details have been entered, irrespective of whether the use of the details are unauthorised or fraudulent and that you will be liable for payment of such order, save where the order is cancelled by you in terms of these Terms.
5.6. By using the Website, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and to be liable and responsible for you and all your obligations under these Terms.
5.7. You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised All My Sports SA PTY LTD representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).
5.8. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised All My Sports SA PTY LTD representative.
6.1. You agree that all instructions, consents, orders and other communications which purport to originate from you or a person who had authority to act on your behalf to operate automatically (unless it is proved that such information system did not properly execute such programming) (collectively “the originator”) and which are sent to All My Sports SA PTY LTD electronically and which may (as a result of interception, equipment malfunction, the distortion of communication links or any other reason whatsoever) be different from the instructions actually sent or given, or may not have been given by you at all, shall be deemed to have been given by the originator in the form actually received by All My Sports SA PTY LTD and you will be bound by such instruction with no liability of whatever nature attaching to All My Sports SA PTY LTD regard thereto.
6.2. You waive any rights that you may have or obtain against All My Sports SA PTY LTD arising directly or indirectly from any loss or damage of whatsoever nature which you may suffer as a result of the fact that All My Sports SA PTY LTD acts on your instructions/orders or instructions/orders purported to emanate from you and you indemnify All My Sports SA PTY LTD against all and any claims, liabilities, losses, costs, fines, damages and expenses incurred (whether directly or indirectly) by you, arising as a result of the fact that All My Sports SA PTY LTD has acted on your instructions/orders or instructions/orders which purported to emanate from you.
- Orders, confirmation & delivery
7.1. INSTALLATION ITEMS: Please note that if you have ordered a product that requires installation by the All My Sports SA PTY LTD, this will happen separate from the delivery of any other products in the same order. The Service team will contact you directly to make arrangements.
7.2. The advertising of Products via the Website merely constitutes an invitation by All My Sports SA PTY LTD for you to make an offer to purchase Products and we remain entitled to reject any order without giving reasons therefore and without any liability to you.
7.3 As erroneous information and/or prices may be displayed on this Website from time to time, you agree that All My Sports SA PTY LTD cannot be held liable for any inaccurate information and/or prices published on the Website, save where such liability arises from the gross negligence or wilful misconduct of All My Sports SA PTY LTD, its employees, agents or authorised representatives. We will not under any circumstances whatsoever be obligated to sell a Product at such erroneous price displayed on the Website. You are encouraged to contact us to report any possible errors by way of email to email@example.com.
7.4. Once you have selected the Product you wish to purchase and submitted your order to All My Sports SA PTY LTD, you will be given the opportunity to review the entire transaction and correct any mistakes, before electing whether to withdraw from the transaction or proceed with the transaction. By clicking on the “proceed” or “purchase” or “final submit” or “confirm” button you are deemed to have submitted an offer to purchase the Product/s selected by you (“order”) and the order can be withdrawn by you.
7.5. All My Sports SA PTY LTD reserves the right to cancel the order for any reason on notice to you and without any liability to you. Receipt of a confirmation of the order (which only constitutes acceptance by All My Sports SA PTY LTD to process the order) will be sent to you once we receive your order. Although the Website is set up to confirm receipt of orders, technical or other problems may delay or prevent such confirmations. DO NOT redo your transaction if you do not receive a confirmation from us as this may lead to a duplicate transaction for which you will be held liable.
7.6 Please note: A transaction will only be deemed to be successful, once full payment of the order has successfully been made to All My Sports SA PTY LTD and once the Product/service in question has been delivered in accordance with the selected delivery option or agreed process. All My Sports SA PTY LTD will indicate the acceptance of your order by delivering the Products to you or allowing you to collect them, and only at that point will an agreement of sale between you and All My Sports SA PTY LTD come into effect (the “Sale”). This is regardless of any communication from All My Sports SA PTY LTD stating that your order or payment has been confirmed. All My Sports SA PTY LTD will indicate any rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.
7.7 We reserve the right to withhold approval and / or cancel orders at our sole discretion.
7.8. Placing Products in a wish list or shopping basket without completing the purchase cycle does not constitute an order for such Products, and as such, Products may be removed from the shopping basket if stock is no longer available or the price thereof might change without notice to you. You cannot hold All My Sports SA PTY LTD liable if such Products are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.
7.9. Delivery times are estimated times only and we are not liable for any late deliveries.
7.10 We reserve the right to verify the identity of any purchaser or the payment method used. This may entail you being required to, amongst other, send us a copy of your identity document, proof of residence, copy of front and back of your credit card. Failure to do so may result in us cancelling the order without reason. If All My Sports SA PTY LTD approves your application you may be required to sign additional terms & conditions, which will form the basis of All My Sports SA PTY LTD agreement with you. If you do not agree to these additional terms & conditions then your application will be cancelled and you will not be entitled to use or access the product or service you have subscribed to.
7.11. Risk in the products shall pass to you or your authorized representative on delivery.
- Performance and availability of Products
8.1. All My Sports SA PTY LTD endeavours to execute all orders within the time period notified but by accepting these Terms, you acknowledge and agree that delivery of orders can from time to time fall outside of these time periods due to a number of reasons out of our control including but not limited to logistic delays. By accepting these Terms and transacting on the Website, you acknowledge that no liability is incurred by All My Sports SA PTY LTD in these instances.
8.2. You acknowledge that stock of all entries/ products on offer is limited and accept that the display of Products is not necessarily a guarantee that a Product is available.
8.3. When entries/ products are no longer available All My Sports SA PTY LTD will notify you and you will be entitled to a refund of the amount paid by you for such entries/products less the transaction fees. Whilst All My Sports SA PTY LTD will take all reasonable efforts to monitor stock levels, we cannot guarantee the availability of stock and we will only be liable for delivery of the Products when the Products are available. Should the Products no longer be available, you shall be entitled to either be credited or refunded for any payments already made by you less the transaction fees.
8.4 For information on guarantees applicable to Products purchased by you, please see our warranties / guarantee policy.
9.1. We accept payments via credit card, debit card, eft, snapscan or cash at a third party like Checkers
9.2. Debit/Credit card payments:
9.2.1.We only accept MASTERCARD and VISA credit and debit cards. We will debit the total value of your online order against the payment card tendered by you during the check-out process.
9.2.2. Payment will be effected on acceptance of your order and prior to delivery.
9.3. By submitting your order, payment card details you warrant that you are over the age of 18 (eighteen) and that you are fully authorised to make payment with the payment card and that there are sufficient funds available to pay for the order.
9.2.3. Where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we reserve the right to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your purchase of the Products will be cancelled.
9.4 We accept payments via snapscan, and other cashless transactions as offered by our service provider that may be amended from time to time.
Disclosures required in terms of Section 43 of the Electronic Communications and Transactions Act 25 of 2002
10.1. Full name : All My Sports SA PTY LTD
10.2. Postal address : PO Box 779 Plumstead, Cape Town 7801
10.3. Telephone number : 0824680081
10.4. Website address : https://www.allmysports-sa.com
10.5. E-mail address : firstname.lastname@example.org
10.6. Company registration number : 2016/239587/07
10.7. Credit Provider Number : NOT APPLICABLE
10.8. Vat Registration Number: Not registered
10.9. Country of incorporation : South Africa
10.10. Director details: E. Davids
11.1. Please refer to the refunds policy, which sets out our policy regarding returns or exchanges.
11.2. Nothing on our refunds policy or these Terms in any way limits your rights in terms of section 56 (read with section 55) of the CPA.
12.1. You are, in terms of section 44 of the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”) entitled to cancel, without reason and without penalty, your order for the entries and products within 7 (seven) days of receipt of the Products. In such an event:
12.1.1. you will receive a full refund of the purchase price within 30 (thirty) days of the date of your cancellation of the order less the transaction fee;
12.1.2. you undertake not to utilise the entries or products;
12.1.3. your agreement of purchase will be deemed to have been cancelled, and
12.1.4. you will be liable, in terms of section 44(2) of the ECT Act, for the direct costs of returning the products, such as courier and/or shipping charges.
12.2. If for any reason you would like to cancel an order this may be done by contacting our office on email email@example.com. You will only be able to cancel orders up to 17:00 on the day prior to the date of delivery or event.
12.3. If you cancel your order later than 7 (seven) days of receipt of the event or products, we reserve the right to debit your payment card for the delivery fees in respect of any late cancellations. If you cancel your payment for any reason or if your payment card should cease to be valid for whatever reason, you will nevertheless be bound to pay the full purchase price, including all costs incurred by us relating to the recovery thereof. Without prejudice to any other rights or remedies in law, we reserve the right to cancel forthwith any sale and/or your registration in the event of your breach of any of these Terms.
- Gift Cards & Voucher
13.1. All My Sports SA PTY LTD may from time to time make physical or electronic gift cards (“Gift Cards”) and promotional vouchers or discounts (“Vouchers”) available for use on the Website towards the purchase of the Products. Gift Cards and Vouchers can only be redeemed while they are valid and their expiry dates cannot be extended.
13.2. Gift Cards
13.2.1. Gift Cards are available for purchase online and in store.
13.2.2. Gift Cards that are purchased online by registered users are valid for a period of 1 (one) year after Sale. If your Gift Card has not been used within that period, it will expire and you will not be entitled to a refund.
13.2.3. Gift Cards cannot be used to buy other Gift Cards, and cannot be exchanged or refunded for cash or credit
13.2.4. They do not accrue interest.
13.2.5. If your Gift Card value is insufficient for the order you wish to place, you may make up the difference by paying via one of our other payment methods as provided for in these Terms.
13.2.6. All My Sports SA PTY LTD is not responsible for any loss or unauthorised use of a Gift Card, after it has delivered the Gift Card to you or the email address nominated by you.
13.3.1. Vouchers are issued in All My Sports SA PTY LTD sole discretion and we reserve the right at any time to correct, cancel or reject a Voucher for any reason. Users do not have a right to Vouchers. Vouchers are issued under specific terms and conditions regulating when and how they may be used.
13.3.2. As a general rule, and unless specified otherwise on the specific Voucher itself:
126.96.36.199. each Voucher can only be used once;
188.8.131.52. only one Voucher can be used per person per promotion/campaign on the Website/ store;
13.3.3. a Voucher must be used at check-out. It cannot be used later on existing orders;
13.3.4.the value of the Voucher will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you.
13.3.5. Vouchers cannot be used to buy Gift Cards or other Vouchers, and cannot be exchanged or refunded for cash or credit. If for any reason a Voucher does not reflect on the final amount due from you at check-out, you can contact All My Sports SA PTY LTD to confirm if the Voucher is still valid. If the voucher is still valid, you can choose whether to cancel the order and place it again with the Voucher, or you can complete the current order and use the Voucher on your next order.
13.3.6. All My Sports SA PTY LTD is not responsible for any loss or unauthorised use of a Voucher.
- Privacy and Security
14.1. All personal information obtained by All My Sports SA PTY LTD by virtue of your use of this Website is protected as set out in our privacy and security policy. Further, the security processes and procedures used by All My Sports SA PTY LTD to protect information transmitted via the Website are also set out in the privacy and security policy.
14.2. Copyright and all intellectual property rights in all materials, texts, images, drawings and data made available on Website (collectively “the materials”) are owned by All My Sports SA PTY LTD alternatively, All My Sports SA PTY LTD is the lawful user thereof and are protected by both South African and international intellectual property laws. You will not acquire any right, title or interest in or to the Website or the material. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of such material or any component thereof will constitute an infringement of such copyright and other intellectual property rights; save that you may use the materials or any component thereof for your own internal purposes and for the purposes of ordering products from All My Sports SA PTY LTD.
14.3. Where any of the materials has been licensed to All My Sports SA PTY LTD or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third-party terms and conditions.
14.4. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on Website are registered and unregistered trademarks of All My Sports SA PTY LTD. Nothing contained on Website should be construed as granting any licence or right to use any trademark without the prior written permission of All My Sports SA PTY LTD.
- External links
15.1. External links may be provided for your convenience, but they are beyond the control of All My Sports SA PTY LTD and no representation is made as to their content. Use or reliance on any external links provided is at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such external links or your reliance on any information contained thereon.
15.2. When visiting external links, you must refer to the external terms and conditions of use of such external links. You may not link to this Website, in any manner, or frame any content of this Website in any other manner or otherwise use the content without the express prior written permission of All My Sports SA PTY LTD.
- Unlawful use
16.1. You shall not use the Website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify All My Sports SA PTY LTD against any loss, liability, damage or expense of whatever nature (whether direct or indirect) which All My Sports SA PTY LTD or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the Website to send or post any message or material as aforesaid.
- Warranties, Disclaimers and Limitation of Liability
17.1. Save as set out in the Terms, All My Sports SA PTY LTD makes no warranties, representations, statements or guarantees (whether express, or implied in law or residual) regarding the Website and the Products and the Website and Products made available via the Website are provided “as is”.
17.2. Neither All My Sports SA PTY LTD or its directors shall be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential) and/or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the Website and/or any information contained on or via the Website and/or your use of the Products. Without limiting the generality of the aforegoing, neither All My Sports SA PTY LTD nor its directors shall be liable for any failure and/or unavailability of the Website for any reason whatever and/or the failure/delay by any third-party service provider to render any service which are necessary to ensure the availability of the Website.
17.3. You hereby indemnify All My Sports SA PTY LTD or its directors against any loss, liability, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable directly or indirectly to the aforesaid. Notwithstanding anything to the contrary contained herein, All My Sports SA PTY LTD shall not be liable for any direct, indirect, contingent or consequential loss (including but not limited to loss of business, loss of data and/or loss of profits) incurred or sustained by you or any third party howsoever arising in respect of your use of or reliance of any information offered on or via the Website and/or your use of the Products.
17.4. Without limiting the generality of the aforegoing, All My Sports SA PTY LTD shall not be liable to you or any third party for any loss or damage of whatsoever nature in the event that you request that an order be stopped or cancelled.
17.5. By accessing the Website, you warrant and represent to All My Sports SA PTY LTD that you are legally entitled to do so to purchase any of the products or enter events offered for sale via the Website. You further warrant that all the details you have given are true and complete and that you are legally capable of concluding this transaction. If you are younger than 18 years of age you warrant that you have the consent of your legal guardian to enter into this agreement with All My Sports SA PTY LTD or that you have obtained legal status in another manner.
17.7. We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods. We may in our sole discretion at any time suspend or terminate the operation of this Website without prior notice to you and without the need to give you reasons for such termination. You agree that All My Sports SA PTY LTD will not be liable to you in the event that it chooses to suspend or terminate the Website other than for processing any orders made by you prior to such time and to the extent possible.
17.8. In addition to the disclaimers contained elsewhere in these Terms, All My Sports SA PTY LTD also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of the Company, its employees, agents or authorised representatives. All My Sports SA PTY LTD thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the Website.
- Use of the Website
18.1. All My Sports SA PTY LTD does not make any warranty or representation that information and products advertised on the Website are appropriate for use in any jurisdiction. By accessing the Website, you warrant and represent to All My Sports SA PTY LTD that you are legally entitled to do so and to make use of information and purchase the entries or products made available via the Website.
- Address for Service
19.1. The address for service for all purposes relating to these Terms including the giving of any notice, the payment of any sum, the serving of any process, is the address set out paragraph in 11.2 above
19.2. All My Sports SA PTY LTD shall be entitled from time to time, by giving notice to you to vary its physical address for service to any other physical address within the Republic of South Africa, and to vary its facsimile address for service to any other facsimile number.
20.1. Without detracting from the provisions of your account terms and conditions, the Terms constitute the sole record of the agreement between you and All My Sports SA PTY LTD in relation to your use of this Website. No indulgence or extension of time which either you or All My Sports SA PTY LTD may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
20.2. All My Sports SA PTY LTD shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these Terms.
22.3. All provisions of these Terms are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of these Terms which is or becomes unenforceable in any jurisdiction, whether due to invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of these Terms shall remain in full force and effect.
20.4. Should All My Sports SA PTY LTD be prevented from fulfilling any of its obligations to you as a result of any event of force majeure, then those obligations shall be deemed to have been suspended to the extent that and for as long as All My Sports SA PTY LTD is so prevented from fulfilling them and your corresponding obligations shall be suspended to the corresponding event. In the event that force majeure continues for more than fourteen days after it has first occurred then All My Sports SA PTY LTD shall be entitled (but not obliged) to terminate all of its rights and obligations in terms of or arising out of these terms by giving notice to you. An “event of force majeure” shall mean any event or circumstance whatsoever which is not within the reasonable control of including, without limitation, vis major, casus fortuitus, any act of God, strike, theft, riots, explosion, insurrection or other similar disorder, war (whether declared or not) or military operations, the downtime of any external telecommunications line, power failure, international restrictions, any requirement or any international authority, any requirement of any government or other competent local authority, any court order, export control or shortage or transport facilities.
20.5. For purposes of calculating any time periods GMT +2 shall be used.
20.6. These Terms and conditions shall apply to all transactions you conclude via this Website.
20.7. A certificate issued by an administrator of this Website shall constitute prima facie proof of any fact related to this Website, including but not limited to which version of the Terms govern a particular dispute and what content was published or functionality was available on the Website at a specific point in time.
20.8. When you visit the Website or send emails to us, you consent to receiving communications from us electronically.
20.9. The deeming provisions of the ECT Act are excluded to the extent that no message shall be deemed to have been received by us unless we acknowledge receipt thereof in writing. This does not detract from the fact that if you submit an order more than once you may have concluded a double transaction for which you will be liable and that a transaction will only be deemed to have been concluded between you and All My Sports SA PTY LTD on delivery/collection of the product or service or event.
- Dispute Resolution
21.1. These Terms and our relationship and/or any dispute arising from or in connection with these Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law.
21.2. All disputes arising as a result of your use of the Website or on the interpretation of these Terms or on any matter which in terms of the Terms requires agreement by you and All My Sports SA PTY LTD, (other than where an interdict is sought, or urgent relief may be obtained from a court of competent jurisdiction), will be submitted to and decided by arbitration.
21.3. That arbitration will be held with only you and All My Sports SA PTY LTD and your/our representatives present at the offices of the Arbitration Foundation of Southern Africa, Cape Town, South Africa. The arbitration will be governed by the rules of the Arbitration Foundation of Southern Africa in terms of South African law and will be heard by an arbitrator or arbitrators appointed by the Arbitration Foundation of South Africa. The arbitration award will be final and binding on you and All My Sports SA PTY LTD. We agree to keep the evidence in the arbitration proceedings and any order made by any arbitrator confidential. The arbitrator will have the power to give default judgment if either of us fails to make submissions on the due date and fails to appear at the arbitration.
- WEBSTORE REFUND & EXCHANGE POLICY
If your product is faulty, damaged or incorrect, please allow us to replace or refund your product.
22.1 We accidentally sent you faulty, damaged or incorrect goods?
Contact us to arrange collection on email firstname.lastname@example.org. Please notify us within 7 days of such a delivery. We will send our courier to collect the item from you.
- Reference your order number when contacting us.
- State whether you want a replacement item or a refund.
22.2 Returns Policy
All returns and exchanges need to meet the following conditions:
- It’s within 30 days of purchase date
- You have a Proof of Payment and transction
- The item is unworn/unused and it’s still in its original packaging
- For hygiene reasons, underwear including swimwear (excluding bras) may not be returned or exchanged
Please note that we can only make an exchange or refund once we have confirmed receipt of your payment into our bank account or via Gift Card and the refund will be made back into the account it was paid from less the transactions fees.
No refunds or exchanges will be made for a product that has been misused or purposely damaged.
A faulty product will, where relevant, be subject to a technical assessment by a specialist before being repaired, replaced or refunded.
Repairs may involve a courier cost that is for the customer’s account and will be quoted upfront.
When returning a product for repair, please ensure that it is in hygienic condition.